Guidelines for viewings & valuations during COVID-19 – PJC Homes

Guidelines for viewings & valuations (Covid-19)

Our aim is to keep all of our clients and staff safe and therefore all of our staff with wear facemasks and gloves when visiting properties. All viewers will be required to complete the following questionnaire prior to their viewing and we ask that all viewers belong to the same household. Our offices are open to the public however we would appreciate adherence to social distancing and facemasks should you wish to visit us.


Guidelines for viewings during COVID-19


  • Pre-qualifying health questionnaire to be completed by all parties and submitted on the day of viewing.
  • Please provide hand sanitiser within the property for use if needed.
  • Vendors to please vacate the property in plenty of time for the viewing. If we do not hold a key please provide us with access arrangements.
  • We shall request that the viewers do not touch ANYTHING.
  • We will stay at least 2 metres away from all other parties at all times.
  • Viewers are to wear gloves and face masks. If they arrive without appropriate PPE the appointment will NOT be able to proceed.
  • Viewings will be a strict 15 minutes with only 2 people viewing from the same household. No children at viewings.
  • After every viewing, all surfaces will be wiped down. 15 minutes allowed in between all viewings to do this if there are other viewings booked thereafter.
  • If you require a call to tell you that the viewing is over we are happy to do this.


Guidelines for valuations during COVID-19


  • Vendors will be given the option of virtual valuation which can be completed via video link to our valuer. Our valuer would have previously conducted a drive-by of the property or could even be sat outside the property during this video.
  • If the property is vacant our valuer will view internally alone with the appropriate PPE worn. Discussions will take place outside the property thereafter.
  • Should you wish to proceed to the market our valuer will discuss the process with you.
  • Contracts and paperwork can be completed digitally.