John Caines, Managing Director of Payton Jewell Caines gives his view on what you should look for when selecting a letting agent to manage your rental property


The increased burden of legislation as a result of the introduction of Rent Smart Wales means that many landlords in Wales are now choosing to appoint an agent to manage rental properties on their behalf. It saves time, cost and hassle.


But, for peace of mind, you need to know you’ve selected the right agent. There are lots to choose from so how do you get it right?


Of course, local knowledge and reputation are important but your starting point should be to check out professional standards. Choosing an agent that has Propertymark accreditation is essential. It is this that guarantees high standards as the organisation holds all members accountable in order to protect consumers and their money. In fact, Propertymark expects far higher standards than the law demands which is why we are so proud of our Rentals Director Sara Hawkins for being named UK lettings agent of the year at their recent awards.


It’s also a good idea to make sure that your agent is a member of the Association of Residential Letting Agents (ARLA)and registered with The Property Ombudsman. Like us, they will then be bound bya code of practice and be kept up to date with any changes in legislation.


Having joined the Board of Payton Jewell Caines in February 2016, Sara is also a fellow of ARLA and is accredited under the Landlord Accreditation Wales Scheme now known as Rent Smart Wales.


As Chartered Surveyors, we manage a portfolio of over 500 properties for some 300 landlords across Bridgend, Neath and Port Talbot. Our comprehensive tenancy agreements are fully approved and give peace of mind to both the tenant and landlord. In fact, our management department can handle all aspects of the tenancy including the registration and issuing of prescribed information of the tenants deposit in a Government approved deposit protection scheme.


Importantly, we also offer a unique and innovative Rent on Time Scheme that means you get your rent on the rent due date no matter what. It guarantees the cash flow on your property portfolio as it will pay the rent on time, every time, even if the tenant defaults! You can rest easy in the knowledge that your monthly rental payments are guaranteed and fully safeguarded.


If you are a landlord or investor looking for a professional property management service then please do call our rentals team today on 01656 869000.



By PJC Homes on April 19th, 2017